Return and Refund Policy

Vastrangam Policies

Returns & Exchange Policy

Last updated: 14 June 2026
We want you to love what you receive. If something isn't right, here's how returns and exchanges work.

Return Window

You may request a return or exchange within 7 days of delivery for eligible items, provided they are unused, unwashed and in original condition with tags and packaging intact.

Non-Returnable Items

  • Custom-stitched / made-to-measure items (stitched to your exact size)
  • Items marked final sale or clearance
  • Innerwear and certain accessories for hygiene reasons

How to Request a Return

Raise a request from your account's Orders section or message us on WhatsApp with your order number. We'll guide you through pickup or self-ship.

Refunds

Once your return is received and inspected, refunds are issued to your original payment method or as store credit, typically within 5–7 business days. Shipping fees, if any, are non-refundable.

Exchanges

Prefer a different size or design? We'll arrange an exchange subject to availability — or issue store credit you can use anytime.

Contact Us

Questions about this policy? Reach us at:

Vastrangam
G-44, First Floor, Citi Industrial Estate, Udhna, Surat – 394210, Gujarat, India
Email: sales@vastrangam.com  |  Phone/WhatsApp: +91 87580 38161
Hours: 09:30 AM – 07:30 PM, every day

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