Shipping Policy

Where all do we deliver?

We deliver to all and any postal address around the world. Courier companies do not deliver to P.O.Box address, so we request you to provide full street address with pin code / zip code.

No deliveries are made on Saturdays and Sundays in most countries where 5 day works culture. In many Islamic countries Fridays are normal off days. Sometimes we can try to organize deliveries on Saturdays also on some extra cost on case to case basis, if possible.

Further deliveries are generally made during normal working hours of courier companies and these vary from country to country.

Please note that there are no shipments made from the store on Sundays and public holidays as our logistics partner, does not make any pick-ups on those days.

Calculating cost –

Shipping cost is not built in each items price. You get the benefit of reduced shipping cost on each additional item. Fair & transparent shipping rates.

Shipping charges for large shipment Click Here

Transit times –

We ship all orders by fastest possible air courier services. They deliver within 5-6 days across USA, Europe and all Major cities of Middle and Far East.

If you are looking for alternate shipping options, then cheaper and slower shipping options can be suggested. On request, we can also make special quotes for shipping if the merchandise order amount is large. Please write on vastrangam@gmail.com for more details.

Please note that all the products will be shipped from Surat, Gujarat, India.

Transit Risk –

Vastrangam.com will not responsible for lost and stolen packages or any full or partial damages to the package after being left at customer’s address by postal / courier agency.

Shipment and tracking details:

We will send you an email regarding the shipment of your order, as soon as the items are handed over to the Courier. These alert emails will contain the tracking number and courier company’s website details along with expected date of delivery. You may also check the same on our order status page.

Tracking numbers for orders shipped might take 24 business hours to become active on the courier websites.

Address change requests:

Once an order is registered, you cannot make any alterations. However, address alteration requests may be accommodated within 24 hours of placing the order. You may send your alteration request to vastrangam@gmail.com and the needful will be done.

Please note: some courier companies charge a penalty for incorrect shipping addresses, wherein the address and zip code do not match. The customer will, without exception, bear the cost of any such penalties and/or fees, not vastrangam.com. Please make sure your shipping address is correct.

In the event of a reshipment of the same order, customers will be responsible to pay re-shipping charges for the reshipment.

Time to Ship –

We are proud to offer such shipping values to our customers, especially when paired with our fast delivery times. In most cases, your order will be processed within 48-72 hours of your placing it. You can expect to receive your order, on average, within 7 -15 business days of placing the order.

What if any Delays –

Time to ship mentioned on our website against each item is indicative and approximate values only and sometimes due to situations beyond our control, delays may occur. No refund, returns, replacement & exchange will be entertained for this reason.

If, for any reason, there is going to be a delay in shipping because an item is out of stock or if there is an unusual delay in filling an order, we will notify you by e-mail

However any dates for delivery are approximate only and we are not liable for any delay in delivering your order or any part of it. We may choose to deliver your order in separate parts. In some cases we may offer to refund you for unfulfilled part of the order.

GST & Custom Duties –

GST / Custom Taxes and Import Duties are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer. GST / Custom Taxes and Import Duties are not included in our ordering process, but may be charged to you by your government.

International customers are responsible for any customs or duty fees levied by their country. We have no control over these charges and cannot predict where they will occur, as policies vary greatly from nation to nation.

They are entirely your responsibility. The courier company may also charge some additional service charges over and above custom duty on case to case basis.
Billing Address and Shipping Address: – Billing Address is the address where a customer gets his bills from the credit card company. Shipping address is the address where the customer wants to receive their shipment.

What happens if my order is lost in transit?

If a shipment is lost in transit, we wait for 15 days and then reprocess/reship the order.
If you have any question about our shipping policies, please email us at vastrangam@gmail.com